End of Lease Program
Online resource for Audi drivers with step by step instructions on how to prepare for an end of lease inspection
Expendable DM piece sent to end of lease customers driving them online. Even if they’ve lost their wear and tear card, it can be downloaded online and printed to scale.
The site was built with portability in mind so the user could follow the instructions right from their phone while inspecting the car without the need to print anything.
Role Creative Direction, Customer journey mapping, UI/UX design
For Audi Canada
Type Digital CRM Portal + Print